Several recent Google reviews praise the 'new management' for making improvements, being helpful, and responsive, with specific mentions of agents like Isbel Nuñez and Ms. Emily for their good service. The company manages properties across the USA.
Most common complaints
Worst apartments ever. We received our apartment 2 days ago and it was a junk. We asked the lady if they had cleaned it.
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Why is it that the water is turned off almost every other day? That bill is included in the rent, and the rent is paid.
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My car is getting has been getting vandalized. sugar in my tank five times I have five police report
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It’s roaches and they cut the water off everyday, and don’t fix anything.
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There has been mold in the bathrooms, which is a serious concern, and the water seems to be shut off almost every week.
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One of the Worst apartments with extremely bad management. No pest control at all
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Most common positives
I love how they are remodeling this place and the office people are very helpful and nice staff Check em out yourself de
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The property is very calm! The maintenance team is very responsive.
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I’ve seen reviews about mice and roaches but I don’t have any of that . Maintenance is always there if something needs t
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Great staffing and good customer service
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new management has been phenomenal, highly excited to see what the future holds for us (the tenants) of Valencia grove !
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Ms.Emily was a huge help as she helped us find our cozy home. Very well obtained and staff helpful and understanding.
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Agradesco a la agente Isbel Núñez, siempre me a tratado muy bien, ademas que los apartamentos han mejorado en su totalid